"STOP"
This will immediately deactivate text-to-give for you. If you would like, you can enroll again later.
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"REFUND"
You can issue this command within 30 minutes of donating to initiate an automatic refund. This isn't a cancellation, it's an actual refund.
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"MISTAKE"
Because ACH donations take so long (and can't be refunded until they "settle" in the bank system) the normal "refund" keyword doesn't work when you use a bank account as your text-to-give payment method. Instead, you can use the "MISTAKE" keyword. This keyword will cancel the donation before it enters the banking system. When a donation is cancelled this way, it's like it never happened.
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"HELP"
This will prompt a response message back to the you. If you are a text-to-give donor (meaning that your number is active in the system) then you'll get a link to a help page specific to Woodlands. This help page will show you helpful information about text-to-give and show the list of active funds.
OTHER TEXT OPTIONS:
HOW TO GIVE:
TEXT TO GIVE
1
2
3
TEXT THE AMOUNT TO 84321 (Example: $50)
**NORMAL TEXT MESSAGING AND DATA RATES APPLY.
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CLICK THE LINK TO SET UP YOUR ACCOUNT.
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GIVE ANYTIME AND ANYWHERE IN THE FUTURE WITH A SINGLE TEXT!
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